About This Program
This 6-week course is for people who want to get clarity and take action toward their future goals. The course includes a weekly teaching call led by an instructor, a small peer group call and an additional Q+A call. Participants will receive a workbook with lessons and exercises that will accompany the weekly teaching call and be supported by the small group call.
What you can expect to learn:
- Identify your work-related and personal goals
- Identify and describe your transferable skills, assets and experience
- Build a positive self-image and mindset to pursue your goals
- Build confidence and skills to support your future goals, including employment and career planning
- Develop and implement a specific action plan to advance your goals
- Take action towards your goals with the support of the group
Who should take this program:
This program is great for those who are seeking to get clarity and take action towards your goals with dedication, focus and the support of a group.
Requirements and expectations:
This is a dedicated course that will require 6+ hours of work per week (group and individual). Participation is weekly teaching calls and small groups are required. The course is designed to provide participants with peer support and resources to move towards your goals.
Participation in all 6 weeks of the course is an expectation. Please complete the attached registration questions. We will use your answers to help tailor the program to your interests and goals.
This course is part of Customer Service Excellence Series, which includes both Customer Service Heroes program and Emotional Intelligence for Customer Service Professionals program.
Course Duration: 6 weeks
Days: Monday, Wednesday, Friday
Time: 10:00AM - 12:00PM
Session Duration: 2 hours
Location: Online Training
How to Sign Up
Attend an information session to learn more about getting back to work and skills upgrading.
April 26, 2021 through to June 4, 2021
June 28, 2021 through to August 6, 2021 (**modified schedule on the 6th week to Wednesday, Thursday, and Friday)
Please note that the dates and times are subject to change and/or may be postponed if the minimum number of registrations are not met.