Customer Service Gateway Program

Consider a Customer Service role in a call center as a gateway to new employment sectors.

ONLINE COURSE, 3 WEEKS

Monday to Friday 9:30 AM to 3:00 PM

ABOUT

Are you looking to quickly enter a new career opportunity?

Consider a Customer Service role in a call center as a gateway to: the banking, insurance, fundraising or digital marketing sectors.

WHAT WILL YOU LEARN:

  • 3-week specialized program with a successful 91% completion rate
  • Benefit from existing relationships with employers
  • Practice business communication skills
  • Enhance your customer service skills and learn conflict-resolution strategies
  • Use simulation software to prepare for employer assessments
  • Become job-ready as we work with you to tailor your resume and prepare for your job interview
  • This program will be delivered virtually and at no cost to eligible participants

PROGRAM SCHEDULE

MORE SESSIONS

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DURATION: 3 Weeks

DAYS: Monday, Wednesday and Friday
TIME: 10:00 AM to 3:00 PM (5 hours per day)

ELIGIBILITY & REQUIREMENTS

  • Acceptance to the program is conditional subject to assessment by our advisors. Contact us to learn more
  • Ontario Resident
  • Unemployed or underemployed
  • Proficiency in English: CLB 7
  • No criminal record
  • Wrap around supports
  • Willing to work evenings and weekends

 

*Please note that the dates and times are subject to change and/or may be postponed if the minimum number of registrations are not met

Want to know more?

Call us at 1-888-412-HTAC (4822)
Monday - Friday from 9:00 am to 5:00 pm
Send us an email: [email protected]

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