Start your Career in the Hospitality Industry
ABOUT
Our Housekeeping training is designed to equip participants with the skills and knowledge needed to become a Room Attendant in hotels.
Our program goes beyond theoretical knowledge and includes a three-week practical component set in a hotel located within the Greater Toronto Area (GTA). This hands-on experience allows participants to gain real-world experience and industry-standard practices, all to enhance your skills in the hotel industry.
WHAT WILL YOU LEARN
Part 1: Soft Skills
- Handling customer complaints
- Teamwork
- Conflict de-escalation
- Workplace stress
- Customer service strategies
- Employment tips (resumes, cover letters, interviews)
Part 2: Hands-On Training
- Introduction to hospitality
- Departments and roles
- Industry terms
- Guest etiquette
- Safety procedures
- Amenities and supplies
- Handling cleaning chemicals
- Cleaning responsibilities
PROGRAM SCHEDULE
MORE DATES
COMING SOON!
DURATION: 3 Weeks
DAYS: Wednesday to Sunday
TIME: 8:00 AM to 4:00 PM
LOCATION: Location TBD
COST: Free
ELIGIBILITY & REQUIREMENTS
- Demonstrate a passion for hospitality and customer service
- Be available on evenings, weekends and holidays
- Pass a background check
- Be able to lift up to 40lbs
- Be able to bend, reach and stand for long hours
- Must successfully complete Training Screening Eligibility
- Must successfully complete Interview
*Please note that the dates and times are subject to change and/or may be postponed if the minimum number of registrations are not met
Interested?
Call us at 1-888-412-HTAC (4822)
Monday - Friday from 9:00 am to 5:00 pm
Send us an email: [email protected]
