Kickstart your Career in the Hospitality Industry
ABOUT
HTA 75 is pleased to offer a free three-week program that will introduce you to the hospitality industry and a career in housekeeping.
This program includes dynamic in-person classes that will cover the soft skills needed to succeed in this field. It also incorporates a two-week practical component in a hotel located in the GTA to give you real-world experience in a hospitality setting.
Important Note: In order to be eligible, candidates are required to attend one of our information sessions.
They will be held on July 6th & 8th at 10am or 2pm.
Location:
Holiday Inn Toronto International Airport
970 Dixon Road
Toronto, ON
M9W 1J9
WHAT WILL YOU LEARN:
Part 1: Soft Skills
- Hard and soft skills
- Setting goals
- Handling customer complaints
- Teamwork
- Conflict de-escalation
- Workplace stress
- Best work practices
- Employment tips (resumes, cover letters, interviews)
Part 2: Hands-On Training
- Introduction to hospitality
- Departments and roles
- Industry terms
- Guest etiquette
- Safety procedures
- Amenities and supplies
- Handling cleaning chemicals
- Cleaning responsibilities
PROGRAM SCHEDULE
SUMMER COHORT
Start: July 20th
End: August 7th
MORE COHORTS
COMING
SOON
MORE COHORTS
COMING
SOON
DURATION: 3 Weeks
DAYS: Wednesday to Sunday
TIME: 8:00 AM to 4:30 PM
ELIGIBILITY & REQUIREMENTS
- Demonstrate a passion for hospitality and customer service
- Be available on evenings, weekends and holidays
- Pass a background check
- Be able to lift up to 40lbs
- Be able to bend, reach and stand for long hours
*Please note that the dates and times are subject to change and/or may be postponed if the minimum number of registrations are not met
Want to know more?
Register for an Information Session
When: Wed, July 6 or Fri, July 8
Time: 10 AM or 2 PM
Where: Holiday Inn Toronto International Airport
