Start your Career in the Hospitality Industry
ABOUT
HTA 75 is pleased to offer a free two-week program that will introduce you to the hospitality industry and a career in housekeeping.
This program includes dynamic in-person classes that will cover the soft skills needed to succeed in this field. It also incorporates a two-week practical component in a hotel located in the GTA to give you real-world experience in a hospitality setting.
WHAT WILL YOU LEARN
Part 1: Soft Skills
- Handling customer complaints
- Teamwork
- Conflict de-escalation
- Workplace stress
- Customer service strategies
- Employment tips (resumes, cover letters, interviews)
Part 2: Hands-On Training
- Introduction to hospitality
- Departments and roles
- Industry terms
- Guest etiquette
- Safety procedures
- Amenities and supplies
- Handling cleaning chemicals
- Cleaning responsibilities
PROGRAM SCHEDULE
APRIL + MAY
STARTING:
April 24
ENDING:
May 5
MAY
STARTING:
May 15
ENDING:
May 26
JUNE
STARTING:
June 5
ENDING:
June 16
DURATION: 2 Weeks
DAYS: Wednesday to Sunday
TIME: 8:00 AM to 4:30 PM
LOCATION: Toronto, ON
ELIGIBILITY & REQUIREMENTS
- Demonstrate a passion for hospitality and customer service
- Be available on evenings, weekends and holidays
- Pass a background check
- Be able to lift up to 40lbs
- Be able to bend, reach and stand for long hours
*Please note that the dates and times are subject to change and/or may be postponed if the minimum number of registrations are not met
Interested?
Call us at 1-888-412-HTAC (4822)
Monday - Friday from 9:00 am to 5:00 pm
Send us an email: [email protected]
